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Article number: Article number: kb-39
Q. What is Redemption Period?

A. Each domain will go into a Redemption state (RGP / ERGP) when the domain registrant fails to renew a domain (on expire date). While a domain is within this state, the original web site will not be active and any services associated with the domain name (such as email) will stop working.

All domains within a redemption state will be held for 30-days where the original domain registrant may retrieve the domain for the current Redemption Recovery fee of $275 + 1 year of renewal.
If the original domain registrant does not renew during the 30-day RGP window it may be deleted or removed from the account & become no longer recoverable.

The redemption recovery process can be a manually intensive and costly process. Therefore, we strongly recommend that you renew all domains prior to expire date.
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