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Here you can search and view our site Knowledge Base.
To find a specific article, use KB-article number format (ex. KB-1)

Article number: Article number: kb-65
Q. If I'm transferring a domain to Total Online Solutions, Inc., and it has privacy protection, do I need to turn the privacy protection off to transfer?

A. Yes, in most cases. If the privacy protection service at your other registrar does not provide email forwarding, the service must be disabled so that you can respond to transfer confirmation emails.
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