Total Online Solutions, Inc.

 Search

 

Here you can search and view our site Knowledge Base.
To find a specific article, use KB-article number format (ex. KB-1)

Article number: Article number: kb-50
Q. Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

A. You are on a an ISP that blocks their users from using any SMTP server other than their own. Your solution is as follows:

1. To setup your ISP's SMTP servers for your outgoing email, you must click on your account settings in the email client you are using.

2. In the SMTP (outgoing mail server) field, you will enter the SMTP server address for your ISP, such as smtp.yourisp.com. You must then enter the username and password for your ISPs mail server.

3. In Outlook Express, this is at the bottom of that same tab. You must uncheck My server requires authentication and click on Settings to enter the username and password for your ISP.

Your email will still be from your own domain name, the only difference is in the way it is routed throughout the internet. Instead of being sent through our servers, it is processed through your ISP. This allows your ISP to monitor your email in case of a spam complaint.
This page has been viewed 3740 times

Other questions in this category Other questions in this category
1. I can't send email to yahoo email addresses. (viewed 8199 times)
2. How do I set up Outlook Express to send and receive mail? (viewed 4107 times)

Return to Search

Back to Top e-commerce price conversion