Due to a site security upgrade, returning visitors may experience a sign-in issue.
If you do, simply delete your site cookies and this should resolve the issue.
For example, in Chrome do this:
From the "Menu" button in the upper-right corner of the Chrome window, choose "Settings" > "Privacy and security" > "Clear browsing data" > "Cookies and other site data".
Type in your information above, and a confirmation will be emailed to your email
address on record. If you cannot remember the information above, please
Contact Us with any information you have and we will get you the information
you need.